Shipping policy

Last updated: June 17, 2026

At Asha London, we want your shopping experience to be smooth and dependable from start to finish, and clear delivery information is a big part of that. We're glad to offer shipping on every order within our delivery regions.

Shipping Coverage

This Shipping Policy applies to all orders delivered within the United Kingdom.

Delivery Timeframes

Our delivery timelines are estimates, outlined below:

  • Order cut-off time: 5:00 PM (GMT+00:00). Orders placed after this time are processed the next business day.
  • Handling time: 1–2 business days (Monday–Friday, excluding public holidays).
  • Transit time: 6–9 business days (Monday–Friday).
  • Estimated total delivery time: 7–11 business days (handling and transit combined).

These timeframes are estimates and may shift during busier periods or due to carrier delays.

Delivery Partners

Depending on your location and order size, your parcel may be delivered by one of the following carriers:

  • Royal Mail
  • Evri
  • Yodel
  • DPD
  • UPS
  • FedEx

Shipping Costs

Free Shipping: We offer free shipping on all orders unless stated otherwise at checkout.

Delivery Issues

If you run into a delivery issue, such as a delay or a missing parcel, please reach out to our support team as soon as you can. We're here to help and will work to sort it out quickly.

Order Tracking

Once your order ships, you'll receive a confirmation message with your tracking number, so you can follow your parcel along the way.

Questions

For more information or help, contact our support team: support@ashalondon.com

We're always happy to help.

Contact Information

  • Website Name: Asha London
  • Business Name: Beyond Zenith
  • Business Address: Stille Rijn 14, 2312 DE Leiden, The Netherlands
  • Email: support@ashalondon.com
  • Phone Number: +44 7988 012939
  • Dutch Chamber of Commerce (KvK) Number: 93572395
  • Dutch VAT Number: NL005027864B88

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00) We aim to respond to all enquiries within 1–2 business days.