Terms of service

Last updated: June 17, 2026

These Terms of Service outline the rules and conditions that govern your access to Asha London's website and services.

Overview

This website is operated by Beyond Zenith. Throughout this site, "we", "us", and "our" refer to Asha London. Asha London makes this website available, including all the information, tools, and services found here, on the condition that you accept all terms, conditions, policies, and notices stated on this page.

By visiting our website and/or placing an order, you're engaging with our "Service" and agreeing to be bound by these Terms of Service, along with any additional policies referenced within them. These Terms apply to everyone who uses the site, including visitors, customers, and anyone contributing content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you don't agree, please don't access the website or use our services.

Online Store Terms

By agreeing to these Terms, you're confirming that you've reached the age of majority in your country of residence, or that you have permission from a parent or legal guardian to use our Service. You may not use our products for any unlawful purpose, nor may you violate any applicable laws while using our Service. Breaching these Terms may result in immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding payment information) may be transmitted across various networks. Payment details are always encrypted in transit.

Accuracy of Information

We're not responsible for any inaccurate, incomplete, or outdated information on this site. All content is provided for general informational purposes and shouldn't be relied upon as the sole basis for any decision.

Changes to Services and Prices

Product prices may change without prior notice. We also reserve the right to modify or discontinue any part of the Service at any time, without notice.

Products and Availability

Some products or services may be offered exclusively online and in limited quantities. These items can only be returned or exchanged in line with our Refund and Return Policy.

Billing and Account Information

We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate information for any purchase made through our store.

Optional Tools

We may give you access to third-party tools that we don't control. Use of these tools is entirely at your own risk.

Third-Party References

Our Service may reference third-party websites or services. We aren't responsible for the content, accuracy, or practices of any third-party providers.

User Submissions

If you send us feedback, ideas, or other content, you grant us the right to use and share that material without restriction. You agree not to submit anything unlawful, harmful, or defamatory.

Personal Information

Any personal information you submit through our store is handled in accordance with our Privacy Policy.

Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions, and to update information at any time without prior notice.

Prohibited Uses

You may not use the site or its content for unlawful purposes, to violate any laws or rights, to spread malicious software, or to engage in any activity that could harm the Service or its users.

Disclaimer and Limitation of Liability

Our services are provided "as is" and "as available." We don't guarantee that the Service will be uninterrupted or error-free. To the fullest extent the law allows, Beyond Zenith will not be liable for any damages arising from your use of the website or services.

Indemnification

You agree to indemnify and hold Beyond Zenith and its affiliates harmless from any claims arising out of your breach of these Terms or your violation of any law or third-party rights.

Severability

If any part of these Terms is found unlawful or unenforceable, that provision will be removed, and the rest of the Terms will remain in effect.

Product Use

Products should be used as instructed. Beyond Zenith isn't responsible for damage, injury, or loss resulting from improper use, modification, or misuse of products. By purchasing and using our products, you accept responsibility for using them safely and correctly.

Termination

These Terms stay in effect unless terminated by you or by us. We may suspend or terminate your access immediately if you breach these Terms.

Entire Agreement

These Terms, together with our other published policies, form the entire agreement between you and Beyond Zenith regarding your use of the Service.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands.

Changes to These Terms

We may update or replace any part of these Terms by posting changes to our website. Continuing to use the site after changes are posted means you accept those changes.

Contact Information

  • Website Name: Asha London
  • Business Name: Beyond Zenith
  • Business Address: Stille Rijn 14, 2312 DE Leiden, The Netherlands
  • Email: support@ashalondon.com
  • Phone Number: +44 7988 012939
  • Dutch Chamber of Commerce (KvK) Number: 93572395
  • Dutch VAT Number: NL005027864B88

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00) We aim to respond to all enquiries within 1–2 business days.